0 850 259 00 61

Customer Services

TR
MOTORWAY EMERGENCY HELP LINE
TR
0 850 259 00 61

Customer Services

MOTORWAY EMERGENCY HELP LINE
ILLEGAL PASS QUERY AND ONLINE PAYMENT

ONLINE TRANSACTIONS

Dear Motorway Users; the fines applied to illegal (non-payment) passes from toll bridges, tunnels and motorways have been changed pursuant to Law No. 7417 that entered into force by being published in the Official Gazette dated 5 July 2022. Within this scope; as before, no fine will be imposed for the payments made within the first 15 days after the date of pass, in case of illegal pass. If payment is not made within 15 days, 1 times the pass fee will be added to the fine. If payment is not made within 45 days, a fine of 4 times the pass fee will be imposed. You can pay illegal passes through our websites, QNB Finansbank Branches, Internet banking, ATM and Türkiye İş Bankası Branches, Internet banking, İş Mobile, ATMs.

Illegal passes DEFERRED TO THE LAST DAY can be paid through alternative payment channels www.avrupaotloyolisletmesi.com and www.anadoluotoyolisletmesi.com, QNB Finansbank Branches, Internet banking, ATM and Türkiye İş Bankası Branches, Internet banking, İş Mobile, ATMs.

It is very important that the payments to be made to the ticket account are not deferred to the last day, because the payment made to the HGS account may coincide with the automatic collection query for that day and therefore the collection may not be made.